Privacy Policy
Effective Date: [Insert Launch Date]
Last Updated: [Insert Revision Date]
At Amoura™, your privacy matters.
This Privacy Policy explains how Icon Studios LLC “Icon Studios,” “we,” “us,” or “our” collects, uses, stores, discloses, and protects information when you access or use Amoura, including our mobile application, website, AI companion features, subscriptions, virtual items, support services, and related experiences.
By using Amoura, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
1. Scope of This Policy
This Privacy Policy applies to information we collect when you:
Use the Amoura mobile application.
Visit our website.
Create or manage an account.
Interact with AI-generated companion features.
Send messages, prompts, feedback, or support requests.
Purchase or use subscriptions, Auras, virtual items, or digital features.
Receive notifications, emails, or other communications from us.
Interact with our content through an in-app browser, WebView, or linked service.
This Policy does not apply to third-party websites, platforms, app stores, platform billing systems, AI providers, or services that we do not own or control. Those services are governed by their own privacy policies.
2. Adult-Only Service
Amoura is intended only for adults.
You must be at least 18 years old, or the age of legal majority in your jurisdiction if higher, to use Amoura.
We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a minor, we may delete the information, disable the account, and take other appropriate steps.
If you believe a minor has provided information to Amoura, please contact us at:
3. Information We Collect
We collect information in several ways:
Information you provide to us.
Information collected automatically.
Information generated through your use of Amoura.
Information received from third parties.
4. Information You Provide to Us
You may provide information directly to us, including:
Account information, such as email address, username, display name, password credentials or login method, age confirmation, country or region, and account settings.
Profile and preference information, such as gender, birthday, connection preferences, onboarding answers, companion preferences, selected interests, app personalization choices, and other optional profile details.
Messages and prompts, including text you send to Amoura characters, AI-generated interaction inputs, chat history, roleplay prompts, and other in-app communications.
Voice information, if voice features are enabled, including voice inputs, transcripts, generated responses, and related metadata.
Images or media you upload, if available, including profile images, support attachments, or other media submitted through the Service.
Support communications, including messages, attachments, screenshots, contact details, troubleshooting information, and customer service history.
Feedback and survey responses, including ratings, reviews, bug reports, comments, feature requests, and other information you choose to provide.
Marketing preferences, including email preferences, notification choices, promotional opt-ins, and unsubscribe requests.
Please do not submit information that you do not want processed by Amoura.
5. Sensitive Information
Because Amoura is an AI companion experience, users may choose to share personal, emotional, romantic, intimate, or sensitive information during interactions.
This may include information about your feelings, relationships, preferences, identity, life circumstances, emotional state, or other sensitive topics.
You should not share highly confidential information through Amoura, including:
Government identification numbers.
Financial account numbers.
Medical records.
Legal secrets.
Passwords or security credentials.
Information about other people without their permission.
Anything you would not want processed by an AI-powered service.
If you choose to share sensitive information, we may process it as needed to provide, personalize, protect, improve, and operate the Service, subject to this Privacy Policy.
6. Information Collected Automatically
When you use Amoura, we may automatically collect certain information, including:
Device information, such as device type, operating system, app version, browser type, device settings, language, time zone, and general device identifiers.
Usage data, such as features used, screens viewed, buttons tapped, session length, timestamps, character interactions, purchase flows, onboarding steps, and app navigation.
Technical data, such as IP address, crash logs, diagnostics, performance data, error reports, loading times, and system events.
Security and fraud data, such as login activity, suspicious activity signals, abuse reports, device integrity signals, and account-protection data.
Website data, such as cookies, local storage, analytics events, browser information, pages visited, referral sources, and interaction data.
We use this information to operate the Service, improve performance, prevent abuse, support users, maintain security, and understand how Amoura is used.
7. Information from Third Parties
We may receive information from third parties, including:
App stores and platform billing systems, such as the Apple App Store, Apple In-App Purchase, Google Play, and Google Play Billing.
Authentication providers.
Analytics providers.
Hosting and cloud infrastructure providers.
AI, voice, safety, and moderation service providers.
Customer support tools.
Fraud prevention and security vendors.
Advertising attribution or app measurement providers, if used.
Public app store reviews or public social media posts if you interact with us publicly.
We do not collect or store full credit card numbers through Amoura.
Purchases, subscriptions, renewals, cancellations, refunds, and billing support may be handled by the Apple App Store, Google Play, or the platform where you made the purchase.
8. AI Processing
Amoura uses AI systems to generate, personalize, and support interactive companion experiences.
To provide these features, we may process:
Your prompts and messages.
Character selections and interaction history.
Onboarding answers and preferences.
Safety-related signals.
Metadata about conversations.
Voice transcripts or voice inputs, if voice features are used.
Other information needed to operate AI-generated interactions.
Your inputs may be processed by trusted third-party AI providers, infrastructure vendors, safety systems, or service providers acting on our behalf.
AI-generated content may be reviewed or analyzed by automated systems and, in limited cases, by authorized personnel or vendors for purposes such as safety, abuse prevention, debugging, legal compliance, quality assurance, and Service improvement.
9. AI Training and Product Improvement
We may use interaction data, usage data, feedback, safety signals, and other information to improve Amoura, including improving quality, personalization, safety, performance, and user experience.
Where feasible, we may de-identify, aggregate, or minimize information used for analytics and improvement.
We do not sell your personal chat content.
We do not allow public disclosure of your private Amoura conversations as marketing material without your permission.
If we introduce optional training programs, expanded personalization, research participation, or additional data-use choices in the future, we may provide updated notices or consent options where required by law.
10. Voice, Audio, Camera, and Biometric Considerations
Amoura may offer voice, audio, image, camera, or media-related features.
If you use voice features, we may process audio input, transcripts, generated audio, and related metadata to provide the feature, improve quality, maintain safety, and troubleshoot issues.
Unless we clearly tell you otherwise and obtain any legally required consent:
We do not use voice data to identify you biometrically.
We do not create facial-recognition templates.
We do not use fingerprints, Face ID, or similar device biometrics for our own identification systems.
Device-level biometric login, if available, is handled by your device or operating system, not by Amoura.
You can choose not to use optional voice, camera, image, or media features.
11. How We Use Information
We use information to:
Provide, operate, maintain, and improve Amoura.
Create and manage user accounts.
Personalize AI companion experiences.
Generate AI responses, content, recommendations, and interactions.
Process subscriptions, purchases, entitlements, Auras, virtual items, and app access.
Respond to support requests and troubleshoot issues.
Send service notices, account updates, security alerts, and policy updates.
Send marketing communications where permitted.
Manage notification preferences.
Monitor usage, performance, errors, and app stability.
Detect, prevent, and respond to fraud, abuse, spam, security issues, and harmful activity.
Enforce our Terms of Use, Safety & Care policy, and other rules.
Comply with legal obligations and respond to lawful requests.
Protect the rights, safety, property, and integrity of users, Icon Studios LLC, the Service, and the public.
12. Safety, Moderation, and Abuse Prevention
We may use automated tools, human review, vendor systems, or other methods to detect and respond to safety issues, abuse, fraud, illegal activity, policy violations, harmful content, or technical threats.
This may include reviewing or processing account information, prompts, messages, uploaded content, usage activity, and safety signals.
We may restrict features, remove content, suspend accounts, terminate accounts, preserve records, or report activity to law enforcement or other authorities when we believe it is necessary or legally required.
13. No Medical or Crisis Service
Amoura is not a medical provider, therapist, crisis hotline, emergency service, or mental health treatment provider.
Although Amoura may provide emotionally supportive or companion-style interactions, the Service is not a substitute for professional medical care, therapy, counseling, legal advice, financial advice, or emergency assistance.
If you are experiencing a medical emergency, mental health crisis, suicidal thoughts, thoughts of self-harm, or thoughts of harming another person, stop using the Service and contact emergency services or a qualified crisis resource immediately.
14. How We Share Information
We may share information in the following circumstances.
Service Providers
We may share information with vendors and service providers that help us operate Amoura, including hosting providers, AI providers, analytics services, app infrastructure providers, support tools, security vendors, moderation tools, email providers, cloud services, and platform integration providers.
Payments and App Stores
Purchases, subscriptions, renewals, cancellations, refunds, and billing support may be processed through the Apple App Store, Apple In-App Purchase, Google Play, Google Play Billing, or another platform-managed purchase system.
These platforms may collect and process payment-related information under their own terms, privacy policies, refund rules, cancellation processes, and billing policies.
We do not collect or store full credit card numbers through Amoura.
Legal Compliance and Safety
We may disclose information if we believe it is necessary to comply with law, legal process, court orders, subpoenas, government requests, safety obligations, or law enforcement requests.
We may also disclose information to protect users, prevent harm, investigate abuse, prevent fraud, enforce our policies, or protect the rights, property, and safety of Icon Studios LLC, the Service, or others.
Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction.
With Your Direction or Consent
We may share information when you ask us to, direct us to, or give us permission.
Aggregated or De-Identified Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you.
15. No Sale of Personal Information
We do not sell your personal information.
We do not sell your private Amoura conversations.
We do not serve third-party behavioral ads inside Amoura at launch.
We do not knowingly sell or share personal information of users under 18.
If our practices change in the future, we will update this Privacy Policy and provide any legally required choices.
16. Cookies and Similar Technologies
Our website may use cookies, local storage, pixels, analytics tools, and similar technologies to:
Operate the website.
Remember preferences.
Measure site traffic.
Understand page performance.
Improve user experience.
Detect technical issues.
Support security.
You can adjust cookie settings through your browser. Some website features may not function properly if cookies are disabled.
The Amoura mobile app may use app analytics, device identifiers, crash reporting, and similar technologies for app performance, safety, and product improvement.
17. Push Notifications and Communications
With your permission, Amoura may send push notifications, reminders, app updates, character-related prompts, account notices, or promotional messages.
You can manage push notifications through your device settings or in-app settings where available.
We may still send important account, billing, security, legal, or service-related messages even if you opt out of marketing communications.
18. Data Retention
We retain information for as long as reasonably necessary to provide the Service, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain security, and support legitimate business purposes.
Retention periods may vary depending on the type of information, the purpose of processing, legal requirements, safety needs, backup systems, and account status.
When information is no longer needed, we may delete, de-identify, aggregate, or archive it in accordance with applicable law and our internal practices.
Deleting the app from your device does not automatically delete your account or all associated information.
19. Account Deletion and Data Requests
You may request access, correction, deletion, or a copy of certain personal information by contacting us at:
We may need to verify your identity before completing a request.
In some cases, we may deny or limit a request if permitted by law, including when information is needed to:
Complete transactions.
Maintain security.
Prevent fraud or abuse.
Comply with legal obligations.
Resolve disputes.
Enforce agreements.
Protect users or the Service.
Maintain internal records required by law.
If you purchased a subscription through the Apple App Store or Google Play, deleting your Amoura account or deleting the app from your device may not cancel your subscription.
You must cancel your subscription through the same platform where you purchased it, such as your Apple App Store subscription settings or Google Play subscription settings.
20. Your Privacy Rights
Depending on where you live, you may have certain privacy rights, including the right to:
Access personal information we maintain about you.
Correct inaccurate information.
Request deletion of certain information.
Request a copy of certain information.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.
Opt out of certain types of data sharing or targeted advertising, if applicable.
Appeal a denied privacy request, where required by law.
These rights may vary by jurisdiction and may be subject to exceptions.
To submit a privacy request, contact:
21. United States State Privacy Rights
Residents of certain U.S. states, including California, Colorado, Connecticut, Virginia, Utah, and others, may have additional privacy rights under applicable state privacy laws.
These may include rights to know, access, correct, delete, obtain a copy of, or opt out of certain processing of personal information.
We do not sell personal information.
We do not use sensitive personal information to infer characteristics in a way that requires a right to limit under California law, unless our practices change and we provide required notices.
To exercise applicable rights, contact us at:
22. California “Shine the Light” Notice
California residents may request information about certain disclosures of personal information to third parties for their direct marketing purposes.
At launch, we do not share personal information with third parties for their own direct marketing purposes.
California residents may contact us at:
23. EEA, UK, and International Users
If you are located in the European Economic Area, United Kingdom, or another region with data protection laws, our legal bases for processing may include:
Contractual necessity, to provide the Service you request.
Consent, for optional features or communications where required.
Legitimate interests, such as improving the Service, maintaining security, preventing fraud, and supporting users.
Legal obligation, where processing is necessary to comply with applicable law.
You may have the right to lodge a complaint with your local data protection authority.
24. International Transfers
Amoura is operated from the United States.
Your information may be processed, stored, or transferred in the United States or other countries where we or our service providers operate.
These countries may have data protection laws that differ from those in your location.
Where required, we use appropriate safeguards for international transfers.
25. Security
We use reasonable technical, administrative, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, encryption, logging, monitoring, vendor review, and other security practices.
However, no system is completely secure. We cannot guarantee that information will always remain private, secure, or available.
You are responsible for keeping your account credentials safe.
26. Third-Party Links and Services
Amoura may contain links to third-party websites, platforms, app stores, social media pages, or other services.
We are not responsible for the privacy practices, content, security, or policies of third parties.
You should review third-party privacy policies before using their services.
27. App Store Privacy Disclosures
If you download Amoura through the Apple App Store, Google Play, or another app marketplace, those platforms may require privacy labels, data safety disclosures, or similar notices.
Those disclosures are intended to summarize certain data practices, but this Privacy Policy controls our broader privacy practices unless otherwise required by law.
The app store or marketplace may also collect and process information independently under its own privacy policy.
28. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may notify you through the app, website, email, or another reasonable method.
The updated Privacy Policy will be effective when posted unless a different effective date is stated.
Your continued use of Amoura after the updated Privacy Policy becomes effective means you acknowledge the updated Policy.
29. Contact Us
For questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at:
Icon Studios LLC
Email: [email protected]
Website: feelamoura.ai
Plain-English Summary
Amoura collects account information, app activity, messages, preferences, support requests, platform billing metadata, and technical data so the app can work, personalize your experience, process subscriptions, improve quality, and stay safe.
Amoura is an adult-only AI companion experience. Your interactions may involve third-party AI, hosting, analytics, app store billing, and safety providers.
We do not sell your personal information. We do not sell your private chats. We do not serve third-party behavioral ads inside Amoura at launch.
You can contact us to request access, correction, deletion, or help with your data.
